Refund Policy

Last updated: November 5, 2026

1. Refund window

If SermonBridge does not work for your church, contact us within 14 days of your first payment for a full refund of that payment. Refunds for later renewal payments are considered case-by-case (for example, accidental double charges or a technical issue we could not fix).

2. How to request

Email or message us through the website with your church name and Paddle receipt, or use Paddle's buyer support with your order reference. Approved refunds are issued by Paddle to the original payment method, typically within 3–10 business days.

3. Cancellation is not a refund

Cancelling a subscription stops future charges; the current paid month remains usable until it ends. statutory consumer rights, where applicable, are unaffected by this policy.

4. Who processes refunds

Payments and refunds are handled by Paddle.com Market Ltd. as Merchant of Record.